Frequently Asked Questions
Ordering
Is there a minimum order? Yes — €5.00 excluding shipping. You can mix and match singles, sealed products, and accessories to reach this minimum.
What payment methods do you accept? We accept iDEAL, Bancontact, credit/debit card, and other methods shown at checkout, processed securely via Mollie.
Can I change or cancel my order after placing it? Contact us at info@revostore.nl as soon as possible. If your order hasn’t shipped yet, we can usually make changes or cancel it. Once it’s shipped, please refer to our Returns policy.
Cards & Conditions
What do “Normal,” “Reverse Holo,” “Masterball Pattern,” and “Pokéball Pattern” mean? These are the different print variants a card can come in. We list and price each variant separately, so the stock and price you see for the exact version you want is accurate — no surprises at checkout.
What does “Near Mint” (and other conditions) mean? Card condition describes how well-preserved a card is. Near Mint (NM) means the card shows little to no wear. Every listing shows the condition of the specific copy or batch you’re buying. If you’re unsure what a condition grade means, feel free to ask us before ordering.
Are your card photos the actual card I’ll receive? For graded slabs, yes — every graded card is individually photographed, and what you see is exactly what you’ll get. For raw singles, listing photos are representative images of that card and variant, not necessarily the exact physical copy, unless stated otherwise. All cards are hand-checked for condition before listing.
Do you sell fakes or proxies? No. Everything we sell is 100% authentic.
Sealed Products & Slabs
Are your sealed products factory sealed? Yes, all sealed products (booster boxes, ETBs, blisters, etc.) are sold factory sealed and unopened, unless explicitly stated otherwise in the listing.
Which grading companies do you work with? We list graded cards from PSA, CGC, and BGS.
Shipping
Where do you ship from? All orders are shipped from the Netherlands.
Where do you ship to? Currently the Netherlands, Belgium, and the rest of the EU. See our Shipping & Returns page for details.
How is my order packaged? Cards are sleeved and shipped in rigid packaging to prevent bending during transit. Sealed products are packaged to prevent damage in transit.
Is my order tracked? Yes, every order is shipped with tracking, and you’ll receive a tracking link by email once it ships.
Returns
Can I return an item if I change my mind? Yes, EU consumers have a 14-day right of withdrawal. Sealed products and graded slabs can only be returned unopened. See our full Shipping & Returns page for details.
What if my order arrives damaged? Contact us at info@revostore.nl with photos and your order number — we’ll sort out a replacement or refund at no cost to you.
Other
Do you buy bulk collections? Yes! Send us a message via our Contact page with what you’re after. Please add some pictures and your price and we will come back to you with our offer.
I’m looking for a card that’s not listed — can you help? Yes! Send us a message via our Contact page with what you’re after. We regularly add new stock from bulk, so there’s a good chance we can help.
Still have a question? Reach out any time at info@revostore.nl or via our Contact page.